Who is VIA LINK?
VIA LINK provides crisis support, connects people to resources and services, and provides vital data and trend information to ensure policies and programs meet community needs.
We provide counseling to those in crisis, help people connect with critical services, give suicide intervention, offer opioid counseling, and more. These services are provided over the phone, text, and online chat services 24/7, 365 days a year.
VIA LINK oversees the HMIS system on behalf of the UNITY of Greater New Orleans Continuum of Care, which is a collaboration of over 120 programs that serve the homeless. VIA LINK acts as a liaison between these programs and government agencies to ensure that homelessness data is accurate and readily available. By managing the HMIS system we ensure that the Continuum of Care complies with HUD’s data collection and reporting requirements.