About

Mission Statement: To empower human service organizations through data driven decision making and innovative technology solutions

VIA LINK’s Human Services Analytics & Technology Department isn’t just about data, it’s about transforming human services. We’re a team of passionate experts who combine cutting-edge technology with deep human service understanding to create innovative solutions that empower organizations and improve lives.

What sets us apart?

  • Tech-Powered Solutions: We don’t just manage data, we develop groundbreaking programs specifically designed for human services. We take a holistic approach, integrating technology with best practices to address real-world challenges.
  • Data-Driven Impact: Gain unprecedented insights into your programs with our data analysis and reporting. Use real-time data to optimize services, measure success, and demonstrate the true impact of your work.
  • Empowering Your Team: We provide ongoing training and support, ensuring your staff can utilize technology effectively, maximize efficiency, and deliver exceptional care.

Our Comprehensive Services

  • Custom Technology Program Development: We partner with you to create innovative tech solutions tailored to your specific human service needs.
  • Database Design & Development: From concept to build-out, we create secure, scalable databases that seamlessly integrate with your programs.
  • Seamless Implementation: Leverage our expertise to smoothly integrate existing or required database platforms and technologies into your workflow.
  • Ongoing Training & Support: Our team empowers your staff with the knowledge and skills to get the most out of your data systems and technology programs.
  • Expert Project Management: We handle every aspect of your project, ensuring timely delivery and successful implementation.
  • Actionable Insights: Turn data into meaningful reports, dashboards, and infographics for funders, partners, and the community, showcasing your impact with data-driven storytelling.

STAFF

LaVondra Dobbs – CEO, VIA LINK

Clifton Harris – Vice President of Human Services Analytics and Technology

Helen Meridy – Director of Human Services Analytics and Technology

Garrick Rattler – HMIS Administrator  (Lead)

Clyde Robinson – HMIS Administrator (Northlake)

Lawanda Smith – HMIS Data Capacity Specialist

Kenisha Dickey – HMIS Data Support Specialist

Michael Veal – Data Entry Clerk